Design, Selection, Implementation,
Audit, Evaluation, Strategies for EAP and Counselling Providers
Design
Assessing your need for a workplace counselling service or EAP;
designing services tailored to your organisation and consistent
with existing resources. Making the case; achieving a budget.
Selection
Resourcing your service internally, externally or through combinations.
Drawing up a service specification, identifying selection criteria
for any external suppliers, managing the
selection process and agreeing a contract.
Implementation
Planning the integration of your service with key organisational
functions, promoting, managing and monitoring the service.
Audit
Reviewing your service for contractual compliance and professionalism
at appropriate intervals. Acknowledging your shared success, developing
service quality and considering additional features to reflect your
organisation’s changing needs.
Evaluation
Assessing the impact of your counselling service or EAP on the well-being
and effectiveness of any employees using the service and on the
productivity of your business. Establishing value for money.
Strategies for EAP and Counselling Providers
Consultancy and training for providers of workplace counselling
and EAPs to develop your strategies for business development, growth
and for setting and maintaining your team’s professional standards.
Training
Internal and external courses and workshops for those working in
the workplace counselling and EAP fields. Training is designed,
where required, to enable delegates to progress towards CEAP (Certified
Employee Assistance Professional) status.
Next Training Events
For details of the next open EAP training events in November 2003
in the UK.
Related Services:
Linda Hoskinson is also a Director of People Resolutions Group Ltd,
supplying specialist conflict resolution, mediation and investigation
services to support the human resources/personnel function in bringing
closure to workplace grievances, such as discrimination, harassment,
victimisation and bullying. For further details please visit our
‘People Resolutions Group Ltd’ web site at:
www.people-resolutions-gp.com
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